When I run the program there is no option available for a USB port. I can connect to my Cobra 3 with the Suunto program okay, but not the Eraser. Do you have a fix for this?
J
Answer by
Julia Bocchetta
You were probably using an older version of the software because the Eraser supports Cobra 2/3. Access the official website to download the latest version of the software. Secondly, make sure you have the correct drivers installed for the Cobra 3. If no driver is installed, the device won't be recognized by Windows and application.
For additional information, contact the developer using the following email address: [email protected]
Could you please support the d4i?
Yes, there is D4i Support coming for the program JConn Inv. Suunto DC Eraser.
Hi
I'm trying to use the eraser on a Zoop, but keep getting this eror: Listen: Serial Port Timed Out. How do I solve this?
Thanks
Tom
When I run the program there is no option available for a USB port. I can connect to my Cobra 3 with the Suunto program okay, but not the Eraser. Do you have a fix for this?
You were probably using an older version of the software because the Eraser supports Cobra 2/3. Access the official website to download the latest version of the software. Secondly, make sure you have the correct drivers installed for the Cobra 3. If no driver is installed, the device won't be recognized by Windows and application.
For additional information, contact the developer using the following email address: [email protected]